Shipping Policy for GemDazzles

Effective Date: January 17, 2025

Thank you for choosing GemDazzles for your fashion accessory needs. We aim to provide our customers with a smooth and efficient shopping experience. Our Shipping Policy outlines the procedures, fees, and guidelines for shipping your purchases from our website gemdazzles.com. Please read through this policy carefully to ensure a hassle-free delivery process.

1. Shipping Methods & Delivery Times

We offer a range of shipping options to meet your needs. Shipping times and costs are determined at checkout based on your location and the shipping method you select.

  • Standard Shipping:

    • Estimated delivery time: 5-7 business days (within the U.S.)
    • Shipping cost: Calculated at checkout based on your order total and delivery address.

  • Expedited Shipping:

    • Estimated delivery time: 2-3 business days (within the U.S.)
    • Shipping cost: Calculated at checkout.

  • Priority Shipping:

    • Estimated delivery time: 1-2 business days (within the U.S.)
    • Shipping cost: Calculated at checkout.

  • International Shipping:

    • Estimated delivery time: 7-14 business days (varies by country)
    • Shipping cost: Calculated at checkout based on your shipping destination.
    • Please note: International customers may be responsible for customs duties, taxes, or import fees imposed by the destination country.

Please note that delivery times are estimates and may vary based on factors such as weather conditions, customs processing, or carrier delays.

2. Processing Time

Orders are typically processed and shipped within 1-2 business days after payment is received and cleared. However, during high-demand periods (such as holidays or sales events), processing times may take slightly longer. You will be notified via email if there is any significant delay in processing your order.

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email with your order details.
  • Shipping Notification: When your order ships, you will receive a shipping confirmation email that includes tracking information so you can track your package.

3. Shipping Fees

Shipping fees depend on several factors, including the shipping method selected, the destination, and the weight and size of your order. You can view the shipping costs for your order at checkout before completing your purchase.

  • Free Shipping: We offer free standard shipping on orders over $50 within the contiguous United States. This offer may not apply to expedited or international shipping.

4. Order Tracking

Once your order has been shipped, you will receive an email notification with your tracking number. You can track your order by visiting the carrier’s website (e.g., USPS, UPS, FedEx) and entering the provided tracking number.

If you have any questions about the status of your order, feel free to contact our customer service team at info@gemdazzles.com or (501) 365-3327.

5. Shipping Restrictions

We currently ship to the United States and internationally. However, please be aware that there are some restrictions on certain products or destinations due to shipping regulations, customs, or import/export restrictions.

  • P.O. Boxes: We may not be able to ship to P.O. Boxes for certain delivery methods. If there are any issues, our customer service team will contact you for an alternative shipping address.
  • International Orders: Please be aware that customs duties, taxes, and fees may be imposed by your country. These charges are the responsibility of the customer, and payment must be made directly to the customs authorities upon delivery.

6. Shipping Delays

While we make every effort to ensure your order is delivered on time, please note that shipping delays can sometimes occur due to factors outside our control, such as:

  • Weather disruptions
  • Carrier delays
  • Customs delays (for international shipments)
  • National holidays
  • Other unforeseen circumstances

If you experience an unusual delay in receiving your order, please reach out to us at info@gemdazzles.com or (501) 365-3327, and we will assist you in tracking your package or resolving the issue.

7. Incorrect or Incomplete Shipping Information

It is your responsibility to ensure that the shipping address entered during checkout is correct. We are not responsible for delays or lost shipments caused by incorrect or incomplete address information.

If you realize that you’ve made an error in your shipping address, please contact us immediately at info@gemdazzles.com or (501) 365-3327. We will do our best to assist you in updating the shipping information before the order is shipped.

8. Missing or Lost Shipments

In the rare event that your package is missing or lost during transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and, if necessary, file a claim. If your shipment is confirmed as lost, we will assist you with a replacement or refund based on the circumstances.

Please note that we are not responsible for lost or stolen packages once they have been confirmed as delivered by the carrier. We recommend using a trackable shipping option if you are concerned about the security of your delivery.

9. Returns and Exchanges

If you are not completely satisfied with your order, you can return most items within 30 days of receiving your purchase, as long as they meet our Refund and Returns Policy criteria. For more details, please refer to our Refund and Returns Policy.

10. Contact Us

If you have any questions regarding our shipping policies, need assistance with your order, or would like more information on shipping options, feel free to contact us: