Sales Policy for GemDazzles

Effective Date: January 17, 2025

Welcome to GemDazzles, your one-stop shop for stunning accessories and jewelry designed for women who love to shine. Our mission is to provide you with exquisite, high-quality products that will elevate your style and make you feel fabulous. By shopping with us, you agree to the following Sales Policy, which ensures that your experience with GemDazzles is smooth, transparent, and enjoyable.

1. Introduction

At GemDazzles, we specialize in a wide range of women’s accessories, including jewelry, handbags, and other fashion-forward items. We are committed to offering top-notch products and exceptional customer service. By placing an order on our website gemdazzles.com, you acknowledge and agree to the terms and conditions outlined in this Sales Policy.

2. Product Information and Availability

We make every effort to ensure that the product descriptions, images, and prices on our website are accurate and up to date. However, product availability, prices, and other details are subject to change without notice.

  • Product Availability: While we strive to maintain a well-stocked inventory, some products may become temporarily out of stock. In such cases, we will inform you about the availability of the items and provide you with an option to either wait for restocking or cancel the order.

  • Pricing and Offers: Prices are listed in U.S. dollars and are subject to change. We may offer promotions, discounts, or special offers periodically, and these will be subject to specific terms and conditions. Promotions cannot be applied to previous purchases.

  • Product Descriptions and Images: We aim to provide accurate descriptions and images of all products. However, slight variations in color, size, and design may occur due to the limitations of photography, lighting, and screen displays.

3. Ordering Process

Placing an order with GemDazzles is quick and easy. Once you have selected your desired products, simply add them to your shopping cart and proceed to checkout.

  • Order Confirmation: After placing your order, you will receive an order confirmation email, which includes the details of your purchase. This email serves as a receipt and proof of your transaction. Please review all details carefully to ensure they are correct.

  • Order Changes: Once an order is placed and payment has been processed, we cannot guarantee that we can make changes to the order. However, if you need to modify or cancel your order, please contact our customer service team immediately at info@gemdazzles.com or (501) 365-3327. We will do our best to assist you, but changes are only possible if your order has not yet been processed or shipped.

4. Payment Methods

We accept several secure payment methods to make your shopping experience as convenient as possible. You can complete your purchase using the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: For those who prefer using their PayPal account for quick and secure payments
  • Apple Pay: Available for seamless transactions on compatible devices
  • Google Pay: Another fast and secure way to pay using Google’s payment system

All payments are processed securely through our trusted payment partners. We use SSL encryption to protect your payment details, ensuring that your information is kept private and secure.

5. Shipping and Delivery

We offer a range of shipping options to ensure that your items arrive safely and promptly. Shipping fees and delivery times will be calculated at checkout, depending on your location and selected shipping method.

  • Processing Time: Orders are typically processed within 1-2 business days of being placed. You will receive a tracking number once your order has been shipped.

  • Shipping Methods: We offer several shipping options, including:

    • Standard Shipping: Estimated delivery time of 5-7 business days.
    • Expedited Shipping: Estimated delivery time of 2-3 business days.
    • Overnight Shipping: Estimated delivery time of 1 business day (available in some locations).

  • Free Shipping: We offer free standard shipping on orders over $50 within the contiguous United States.

  • International Shipping: We currently offer international shipping to select countries. International shipping fees and delivery times vary based on your location.

Note: Delivery times are estimates and may be affected by factors such as weather, carrier delays, or holiday shipping volumes.

6. Returns and Exchanges

At GemDazzles, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your items, we offer a 30-day return policy. You may return most new, unused items for a full refund or exchange, provided they meet the following conditions:

  • Returns: Items must be returned within 30 days of receipt, in their original condition, with tags attached and in the original packaging.

  • Exchanges: If you would like to exchange an item for a different size, color, or style, we will be happy to assist you with the exchange process.

  • Non-Returnable Items: Some items, such as personalized or custom-made jewelry, may not be eligible for return. Please refer to the specific product pages for detailed return eligibility.

For returns and exchanges, please contact our customer service team at info@gemdazzles.com for instructions on how to proceed.

7. Sales Tax

Sales tax will be applied to all orders where applicable, based on the shipping address. The applicable tax rate will be calculated during the checkout process, and you will be able to see the total tax amount before completing your purchase.

8. Order Cancellations

Once an order is placed and payment is processed, it enters our fulfillment system for immediate processing. While we will make every effort to accommodate cancellations, we cannot guarantee that an order can be canceled after it has been placed.

If you wish to cancel your order, please contact us as soon as possible at info@gemdazzles.com or (501) 365-3327. If your order has already been shipped, you will need to return the items according to our Returns and Exchanges Policy.

9. Customer Support

If you have any questions or concerns about your order, please feel free to reach out to our customer service team. We are happy to assist you with any inquiries, order updates, or assistance you may need.

10. Changes to the Sales Policy

GemDazzles reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy regularly to stay informed of any changes.

11. Disclaimer

While we make every effort to ensure that product information, pricing, and availability are accurate, errors may occur. GemDazzles reserves the right to correct any errors and may cancel or modify orders as necessary. In the event of a pricing error or product availability issue, we will notify you promptly and offer alternative solutions such as a refund, replacement, or store credit.